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Hiring – Microsoft Supply Chain – Hybrid-Permanent Position

Experience -6 – 9 years

Location-Kolkata, Chennai, Gurugram, Bangalore Urban, Hyderabad, Pune, Mumbai

Budget – As Per Industry Standard

NP-Serving or Immediate Joiner

Additional Details for Role – Active Microsoft Dynamics Certification would be an added advantage

JD:

Deep understanding of the Microsoft Dynamics AX/D365 platform & Possess skills to architect solutions that deliver results for our clients.

· Interface with customer project stakeholders to elicit business and functional requirements.

· Function as a subject matter expert for application design, feature optimization, availability, scalability, user experience, visualization, and data integrity.

· Develop functional specification designs including definition of functional requirements and business scenarios.

· Drive the effective transition of requirements to delivery and development consultants, ensuring a clear and complete understanding of the requirements for a successful delivery to end customer.

· Participate and/ or lead quality management reviews including designs, prototypes, and other stages of a project to ensure requirements are fulfilled.

· Engage with project teams to gather assets, best practices, and guidance from our customers to integrate and/or improve our methodologies and end customer experience.

· Ability to take Functional leadership in one specific product or area of business processes.

· Own, investigate and solve complex customer technical/functional issues and serve as a point of contact to the customer to assist in resolving cases.

· Drive the communication with the customer to ensure the customer has confidence on problem resolution

· Define and understand the customer issue by creating adequate reproduction scenarios.

· Research, troubleshoot, develop, and implement a workaround (if needed) and gain agreement from customer on problem resolving.

· Act as the L2/L3 (Level-2/Level-3) support to solve the customer issue

· Collaborate with cross-group peers both proactively and reactively.

Apply now or refer someone who would be a great fit!

Drop your resume at- rina@kdhrservices.com

#MicrosoftSupplyChain